O’Brien said her experience as a mom came in handy. “Having four children is good training when people are getting hysterical,” she said. “Anybody’s who’s had a small child knows this. You slow it down, your keep your voice calm, you repeat yourself. I don’t get sucked into other people’s hysteria, whether they are throwing a tantrum at home or having a meltdown at work.
So true that’s the right approach, but it’s really hard to do with your kids and no less so with adults. Well done, Soledad, from one 4-kid parent to another.